A few weeks ago, I logged into my customer account and checked my pending orders; the wristwatch, which I had ordered four weeks back, was yet to arrive. For a minute, I panicked. Now, this is a true story!
Prior to that, I had never had any reasons whatsoever to request a refund or start a dispute, so I wasn’t sure what to expect. For privacy reasons, I’ll withhold the name of this international company. Also, I’ve had quite a lot of positive shopping experiences with this company, so no hard feelings.Continue reading